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cameraLost delegate is not working from FLIRDiscoveryEventDelegate

Home Forums FLIR Mobile SDK Development iOS Development cameraLost delegate is not working from FLIRDiscoveryEventDelegate

This topic contains 4 replies, has 3 voices, and was last updated by Profile photo of Nala Nala 1 month, 1 week ago.

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  • #15489

    Profile photo of Saba
    Saba

    Participant

    Hi

    I reported this issue in version 1.2.0 and it was asked that it will fixed in latest release but testing in 1.3.0 its not working yet. When we will have this issue fixed as we need to release our app.

    Issue in detail:
    I’ve tested other sample code i.e Flir DiscoverySample. It calls the cameraLost delegate after device is found and if that device is switched off before device connection. But if the device is connected and it subscribe for stream then it does not called that delegate.

    #15534

    Profile photo of Gavin
    Gavin

    Keymaster

    Hi Saba,

    Our technical support team is doing there best to fix your issue along with implementing other users feature requests. That is why it may be taking longer than expected. I cannot give you an estimate right now, but I will reach out again to the technical support team and get their thoughts.

    Best,
    Gavin
    FLIR Community Support

    #15559

    Profile photo of Nala
    Nala

    Participant

    It calls the cameraLost delegate after device is found and if that device is switched off before device connection. But if the device is connected and it subscribe for stream then it does not called that delegate.
    regards: viva tv

    • This reply was modified 5 months, 1 week ago by Profile photo of Nala Nala.

    #15580

    Profile photo of Saba
    Saba

    Participant

    Thanks @Gavin for your response. Actually we need to release the app so we need to have it fixed, please try to have this fix as soon as possible

    #21682

    Profile photo of Nala
    Nala

    Participant

    Our technical support team works collaboratively to resolve your issue, as well as meet customer requests for other features. Thus, it may take longer than expected. I can’t quote you right now, but I’ll go back to the tech support team and get your feedback.

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