cameraLost delegate is not working from FLIRDiscoveryEventDelegate

[Saba Participant]

Hi

I reported this issue in version 1.2.0 and it was asked that it will fixed in latest release but testing in 1.3.0 its not working yet. When we will have this issue fixed as we need to release our app.

Issue in detail:
I’ve tested other sample code i.e Flir DiscoverySample. It calls the cameraLost delegate after device is found and if that device is switched off before device connection. But if the device is connected and it subscribe for stream then it does not called that delegate.

[Gavin Keymaster]

Hi Saba,

Our technical support team is doing there best to fix your issue along with implementing other users feature requests. That is why it may be taking longer than expected. I cannot give you an estimate right now, but I will reach out again to the technical support team and get their thoughts.

Best,
Gavin
FLIR Community Support

[Nala Participant]

It calls the cameraLost delegate after device is found and if that device is switched off before device connection. But if the device is connected and it subscribe for stream then it does not called that delegate.
regards: viva tv

• This reply was modified 5 months, 1 week ago by  Nala.

[Saba Participant]

Thanks @Gavin for your response. Actually we need to release the app so we need to have it fixed, please try to have this fix as soon as possible

[Nala Participant]

Our technical support team works collaboratively to resolve your issue, as well as meet customer requests for other features. Thus, it may take longer than expected. I can’t quote you right now, but I’ll go back to the tech support team and get your feedback.

[Author]

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