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no video with iOS SDK 3.0.0 FLIROneSDKExample on iOS 11.2

Home Forums iOS development Installation and getting started no video with iOS SDK 3.0.0 FLIROneSDKExample on iOS 11.2

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This topic contains 8 replies, has 3 voices, and was last updated by Profile photo of Natale Natale 1 year, 8 months ago.

Viewing 9 posts - 1 through 9 (of 9 total)

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  • #5981

    Profile photo of Ted
    Ted

    Participant

    The FLIROneSDKExample runs, displays battery percentage, and loads accessoryInfo property keys, but does not display any video. This confirms that the FLIR One device is connected, but it seems possible that the SDK has not been updated with the bug fixes required to support iOS 11 in the FLIR One App on the App store.

    Any tips on getting this to work, or should will this be addressed in an updated SDK?

    Thanks,
    Ted.

    #5989

    Profile photo of Dominique
    Dominique

    Moderator

    Hi Ted,

    Are you able to get FLIROneSDKDidConnect to run?

    Have you followed all of the steps from the “Quick Start Guide”?

    Getting started guide

    Thank you,
    Dominique Strauss

    #6004

    Profile photo of Ted
    Ted

    Participant

    Hi Dominique,

    I believe I have. FLIROneSDKExample runs builds and runs successfully but no additional logging is produced after “Starting file read process…”

    
    2018-01-13 09:50:49.340741-0700 FLIROneSDKExample[4429:2297222] CoreAccessories accessoryInfo for arrival = {
        ACCExternalAccessoryPrimaryUUID = "06B9A3ED-39FF-438C-BCD1-CB21E3F37B2A";
        IAPAppAccessoryCapabilitiesKey = 1;
        IAPAppAccessoryCertDataKey = "908 bytes";
        IAPAppAccessoryCertSerialNumberKey = "15 bytes";
        IAPAppAccessoryDockTypeKey = "";
        IAPAppAccessoryFirmwareRevisionKey = "1.0.25";
        IAPAppAccessoryFirmwareRevisionPendingKey = "<null>";
        IAPAppAccessoryHardwareRevisionKey = A06;
        IAPAppAccessoryManufacturerKey = "FLIR Systems";
        IAPAppAccessoryModelNumberKey = "435-0006-01";
        IAPAppAccessoryNameKey = "FLIR ONE Camera";
        IAPAppAccessoryPreferredAppKey = Z5Z6JHFA5Y;
        IAPAppAccessoryProtocolsKey =     {
            "com.flir.rosebud.config" = 0;
            "com.flir.rosebud.fileio" = 1;
            "com.flir.rosebud.frame" = 2;
        };
        IAPAppAccessorySerialNumberKey = F06H9G000C3;
        IAPAppAccessoryVehicleInfoInitialDataKey =     {
        };
        IAPAppConnectionIDKey = 43876442;
    }
    2018-01-13 09:50:49.349406-0700 FLIROneSDKExample[4429:2297222] eaAccessory CoreAccessoryPrimaryUUID = 06B9A3ED-39FF-438C-BCD1-CB21E3F37B2A
    2018-01-13 09:50:49.363573-0700 FLIROneSDKExample[4429:2297222] accessoryd sessionResult = 1, useSocketInterace = 1, sessionID = 0x57
    2018-01-13 09:50:49.367920-0700 FLIROneSDKExample[4429:2297222] accessoryd sessionResult = 1, useSocketInterace = 1, sessionID = 0x59
    2018-01-13 09:50:49.381056-0700 FLIROneSDKExample[4429:2297222] CoreAccessories accessoryInfo for departure = {
        ACCExternalAccessoryPrimaryUUID = "06B9A3ED-39FF-438C-BCD1-CB21E3F37B2A";
        IAPAppAccessoryCapabilitiesKey = 1;
        IAPAppAccessoryDockTypeKey = "";
        IAPAppAccessoryFirmwareRevisionKey = "1.0.25";
        IAPAppAccessoryFirmwareRevisionPendingKey = "<null>";
        IAPAppAccessoryHardwareRevisionKey = A06;
        IAPAppAccessoryManufacturerKey = "FLIR Systems";
        IAPAppAccessoryModelNumberKey = "435-0006-01";
        IAPAppAccessoryNameKey = "FLIR ONE Camera";
        IAPAppAccessoryPreferredAppKey = Z5Z6JHFA5Y;
        IAPAppAccessoryProtocolsKey =     {
            "com.flir.rosebud.config" = 0;
            "com.flir.rosebud.fileio" = 1;
            "com.flir.rosebud.frame" = 2;
        };
        IAPAppAccessorySerialNumberKey = F06H9G000C3;
        IAPAppAccessoryVehicleInfoInitialDataKey =     {
        };
        IAPAppConnectionIDKey = 43876442;
    }
    2018-01-13 09:50:49.423824-0700 FLIROneSDKExample[4429:2297222] Removing EASession 74F97DF2-B968-4C46-A7FB-36D425F063DF from list of sessionUUIDs
    2018-01-13 09:50:49.424055-0700 FLIROneSDKExample[4429:2297222] Removing EASession 1A698918-FEEA-4EE7-87E5-DBD5DCC3690A from list of sessionUUIDs
    2018-01-13 09:50:51.282158-0700 FLIROneSDKExample[4429:2297222] CoreAccessories accessoryInfo for arrival = {
        ACCExternalAccessoryPrimaryUUID = "49069FE7-EF26-4D25-8B00-B30386E609FC";
        IAPAppAccessoryCapabilitiesKey = 1;
        IAPAppAccessoryCertDataKey = "908 bytes";
        IAPAppAccessoryCertSerialNumberKey = "15 bytes";
        IAPAppAccessoryDockTypeKey = "";
        IAPAppAccessoryFirmwareRevisionKey = "1.0.25";
        IAPAppAccessoryFirmwareRevisionPendingKey = "<null>";
        IAPAppAccessoryHardwareRevisionKey = A06;
        IAPAppAccessoryManufacturerKey = "FLIR Systems";
        IAPAppAccessoryModelNumberKey = "435-0006-01";
        IAPAppAccessoryNameKey = "FLIR ONE Camera";
        IAPAppAccessoryPreferredAppKey = Z5Z6JHFA5Y;
        IAPAppAccessoryProtocolsKey =     {
            "com.flir.rosebud.config" = 0;
            "com.flir.rosebud.fileio" = 1;
            "com.flir.rosebud.frame" = 2;
        };
        IAPAppAccessorySerialNumberKey = F06H9G000C3;
        IAPAppAccessoryVehicleInfoInitialDataKey =     {
        };
        IAPAppConnectionIDKey = 40580526;
    }
    2018-01-13 09:50:51.284752-0700 FLIROneSDKExample[4429:2297222] eaAccessory CoreAccessoryPrimaryUUID = 49069FE7-EF26-4D25-8B00-B30386E609FC
    2018-01-13 09:50:51.297979-0700 FLIROneSDKExample[4429:2297222] accessoryd sessionResult = 1, useSocketInterace = 1, sessionID = 0x1
    2018-01-13 09:50:51.343975-0700 FLIROneSDKExample[4429:2297222] accessoryd sessionResult = 1, useSocketInterace = 1, sessionID = 0x2
    2018-01-13 09:50:51.363052-0700 FLIROneSDKExample[4429:2299988] Opening file stream
    2018-01-13 09:50:51.363158-0700 FLIROneSDKExample[4429:2299988] File stream opened
    2018-01-13 09:50:51.363194-0700 FLIROneSDKExample[4429:2299988] Starting file read process...
    

    FLIROneSDKExample screenshot

    Thanks,
    Ted.

    #6118

    Profile photo of Natale
    Natale

    Participant

    No news on this? Same problem here…</p>
    <p>Thanks,<br />
    Natale.

    • This reply was modified 1 year, 8 months ago by Profile photo of Natale Natale. Reason: Changed the name in the signature

    #6119

    Profile photo of Dominique
    Dominique

    Moderator

    Hello Ted and Natale,

    Would you please post the phone you are using, iOS version, and which FLIR One you are using?

    Thank you,
    Dominique Strauss

    #6120

    Profile photo of Natale
    Natale

    Participant

    Hello Dominique,
    I’m using an iPad Air 2 (exact model is A1567), iOS 11.2.2, FlirONE Pro. The official App works fine.

    Thanks,
    Natale.

    #6122

    Profile photo of Ted
    Ted

    Participant

    I should have posted before: I’ve had good luck getting images since updating to iOS 11.2.5.

    #6123

    Profile photo of Natale
    Natale

    Participant

    Small update: it seems the system is not forwarding events to the app. I just discovered that detaching the FlirONE causes some events to be processed by the app. Now I’m going to update the firmware. I’ll be back to report.

    #6124

    Profile photo of Natale
    Natale

    Participant

    Updated to iOS 11.2.6. It works indeed.

    Sorry for the noise.

    Thanks,
    Natale.

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